Freelance Digital & Corporate Communications Manager

Since May 2018 – London, UK

I am an experienced Digital Communications Manager open to freelance and contract opportunities. I develop efficient and creative communications strategies, plans and deliverables in order to support your organisation’s corporate and sales objectives.

Senior Communications Partner – Cerner Corporation

January 2017 to January 2018 – London, UK

I was promoted to Senior Communications Partner within two years. In this role, I oversaw the Communications strategies and activities for the UK, Ireland and France and managed several direct reports.

Key responsibilities

Defined and led the communication strategy for the UK, Ireland and France
Managed external, internal, digital and crisis communication activities for the UK and Ireland
Supervised the execution of the main communication tasks for France
Oversaw the design and content of the UK and France websites, led on the related communication activities
Supported global communication activities across Europe, Australia and Brazil

• Key achievements

New UK website launched early July 2017, new France website launched in October 2017
Created, produced and launched the ‘Meet Cerner UK‘ campaign, introducing five UK employees with clinical and patient experiences
Led the European communications and social media activities for Cerner Health Conference, attended by more than 14,000 people, and Cerner European Collaboration Forum, attended by more than 400 people
Crisis communications strategy and planning during the NHS WannaCry ransomware attack and in relation to the National Programme for IT
Managed FTEs based in the UK and France and helped them grow in their roles and the company

Communications Manager – Cerner Corporation

July 2014 to December 2016 – London, UK

After a few years in project management positions, and with my previous experience on Communications and event planning projects, I was offered the Communications Manager role at Cerner, leading the Communications strategy and all related activities for the UK.

• Key responsibilities

Created and implemented the external and internal communications strategy for Cerner UK
Day-to-day management of key social media channels and blog in the UK
Handled press enquiries and wrote creative and engaging press releases, briefing documents, produce videos, press statements and features
Monitored press coverage and industry news
Supported European communications and PR activities
Worked daily with Europe senior management and C-level

• Key achievements

Increased @CernerUK‘s number of followers by 100% within 12 months and launched @CernerUK Instagram in July 2016
Led on internal communication activities to increase employees’ engagement across Europe using ‘Best Companies’ survey results
Launched Cerner UK blog in May 2015, created and curated SEO-friendly content
Increased positive media coverage by 53% within 14 months
Part of Cerner’s Siemens Health Services acquisition communications team, I helped coordinate the European communication activities and led the European social media activities
Led on internal communication activities to increase employees’ engagement in Europe with Best Companies

Project Manager – Cerner Corporation

June 2013 to July 2014 – London, UK

I was given the opportunity to grow into a more senior role and to become a client’s project manager. In this role, I oversaw the delivery of multiple Cerner solutions at specific clients’ sites, on time and on budget.

• Key responsibilities

Involved in highly visible key decision-making meetings with high-profile clients
Coordinated management of departments project progress against the overall client’s project plan
Key point of contact for all contracts’ terms and conditions
Determined staffing and forecasted hours aligned with budgets and financial requirements

• Key achievements

Raised major issues at the executive level and coordinated resolutions and due dates
Managed client events, prepared agendas and support materials, secured rooms and organised catering
Created financial reports for executives to improve the resources management and increase revenues
Clients included Oxford University Hospital and Wirral Teaching Hospital NHS Trust

Delivery Consultant – Cerner Corporation

January 2011 to May 2013 – London, UK

I joined Cerner as a young graduate in the Delivery Consultant role where I was in charge of client relationships and project managed the delivery of the surgical solution.

Key responsibilities

Communicated effectively status updates and presented functionalities during client events
Designed Cerner surgery solution based on the client’s requirements
Valued clients’ goals and objectives and offered recommendations based on best practices

• Key achievements

Provided end-user support and training to surgeons, nursing staff, administration and IT staff
Part of the internal newsletter editorial team sent to all the UK associates
Implemented projects with British and French clients including Imperial College Healthcare NHS Trust, CHU of Tours and Oxford University Hospital

Production Assistant – Prix Pierre Delanoe

May 2008 to June 2008 – Paris, France

Member of the organisation team for the PPD concert taking place at L’Olympia and attended by 2000 people
Implemented a rehearsal and backstage schedule for 20 artists including VIPs such as Francis Cabrel

Production Assistant – Animation Art Graphique Audiovisuel

June 2007 to July 2007 – Paris, France

Managed pre and post-production administrative tasks for animated movies
Promoted short films to various festivals and the media

Communications Coordinator – Dernières Nouvelles d’Alsace

May 2006 to June 2006 – Strasbourg, France

Organised promotional and Public Relations events
Managed readers and employees competitions